sar88 is committed to handling your personal information with transparency, care, and the highest standards of data security. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used, and what rights you have as a Member of our platform.
Before reading the full policy below, these six commitments summarise how sar88 treats your personal information at every stage of your membership.
sar88 will never sell, rent, or commercially licence your personal data to any third party for marketing, advertising, or any other commercial purpose. Your information exists to serve your membership experience, not to generate revenue from third-party advertisers.
Every piece of data you transmit to sar88 — registration details, payment information, identity documents — is encrypted in transit using 256-bit SSL, the same standard employed by Indonesia's leading financial institutions including BCA and Mandiri.
Data collected for one purpose is not repurposed for another without your knowledge. Registration data is used for account management; payment data is used for transaction processing; identity documents are used for KYC verification — and each stays within its declared scope.
sar88 retains personal data only for as long as it is necessary to deliver platform services, comply with applicable legal retention obligations, or resolve outstanding disputes. Once the retention period expires, data is securely deleted or anonymised.
You have the right to access the data we hold about you, to request corrections where it is inaccurate, and to request deletion where retention is no longer legally required. All such requests are handled within 30 days of receipt.
In the unlikely event of a data security incident that affects your personal information, sar88 will notify affected Members by email within 72 hours of becoming aware of the breach, clearly describing what occurred, what data was involved, and what steps we are taking to remedy the situation.
Scope of This Policy: This Privacy Policy applies to all personal data processed by sar88 in connection with the sar88.vip platform, including data collected during account registration, KYC verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications. By using sar88.vip, you acknowledge that you have read and understood this policy.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
sar88 collects Personal Data through several channels across the Member lifecycle. The categories of data collected are set out in the table below:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (KTP / passport) | Registration; KYC verification |
| Contact Data | Email address, phone number, residential address (city, province, postal code) | Registration; account updates |
| Financial Data | Bank account number, bank name (BCA, BRI, BNI, Mandiri, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit / withdrawal processing |
| Technical Data | IP address, device type, operating system, browser type and version, session timestamps | Automatic — on every platform visit |
| Usage Data | Pages visited, games played, bet amounts, session duration, feature interactions | Automatic — during active sessions |
| Communications Data | Live-chat transcripts, email correspondence, support ticket history | Customer support interactions |
| Preference Data | Responsible gaming limits set, marketing communication opt-in / opt-out status, language preference | Account settings; responsible gaming tools |
sar88 does not knowingly collect sensitive special-category data (such as racial or ethnic origin, religious beliefs, or health data) except where a Member voluntarily discloses such information in a support communication, in which case it is treated with heightened confidentiality and used solely to address the specific inquiry.
sar88 processes Personal Data only where there is a lawful basis for doing so. The primary purposes for which your data is used are as follows:
Automated Decision-Making: sar88 uses automated systems to screen transactions for fraud and to enforce responsible gaming limits. Where an automated decision results in an account restriction or transaction block, you have the right to request human review of that decision by contacting [email protected].
sar88 does not sell your Personal Data. We share it only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:
In all cases where data is shared with Third-Party Service Providers, sar88 ensures that appropriate contractual data-protection clauses are in place and that providers are prohibited from using your data for any purpose beyond the specific service they are engaged to deliver.
sar88.vip uses cookies and similar tracking technologies to maintain session continuity, remember your preferences, and analyse aggregate platform usage. The categories of cookies we deploy are:
sar88 does not deploy third-party advertising cookies or behavioural targeting cookies that track your activity across other websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from maintaining a logged-in session on the platform.
sar88 retains Personal Data for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following retention schedules:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | Anti-money-laundering compliance |
| Financial Transaction Records | 5 years after the transaction date | Financial record-keeping standards |
| Account & Contact Data | Duration of membership + 2 years after closure | Contractual and dispute-resolution purposes |
| Customer Support Communications | 3 years from the date of the interaction | Dispute resolution and quality assurance |
| Technical & Usage Logs | 13 months on a rolling basis | Security monitoring and platform analytics |
| Marketing Preferences | Until withdrawn, then immediately deleted | Consent-based processing |
Upon expiry of the applicable retention period, Personal Data is securely deleted from active systems and anonymised in backup archives within 90 days of the deletion trigger date.
sar88 implements a layered security framework to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational measures include:
Your Responsibility: Technical security measures are only as effective as the practices of the account holder. Always use a strong, unique password for your sar88 account, do not share your credentials with any third party, and contact [email protected] immediately if you suspect unauthorised access to your account.
As a Member of sar88, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request — [Your Username]". sar88 will respond within 30 days of receipt.
Request a copy of all Personal Data sar88 holds about you, together with information on how it is being processed.
Request correction of any inaccurate or incomplete Personal Data held in your account profile.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that sar88 restricts processing of your data while a rectification or objection request is under review.
Request your Personal Data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
Object to processing of your Personal Data for direct marketing at any time, with immediate effect. Objections to other processing bases will be assessed case by case.
sar88 is strictly an adults-only platform. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes an age declaration step, and KYC verification is used to confirm that all Members meet the 21+ requirement.
If sar88 discovers or is notified that Personal Data has been collected from an individual under 21, we will immediately suspend the associated account, delete all Personal Data related to that individual, and reverse any financial transactions to the extent practicable.
If you are a parent or guardian and believe that a minor in your care has registered on sar88.vip, please contact us immediately at [email protected] with the subject line "Minor Account — Urgent". We will prioritise the investigation and take appropriate action within 24 hours.
sar88's primary operations and data storage infrastructure are hosted in data centres with robust physical and digital security controls. In the course of delivering platform services, certain Personal Data may be processed by Third-Party Service Providers whose operations are based outside Indonesia — for example, game studio providers such as Pragmatic Play, Evolution Gaming, or Spribe may process session data on servers located in their respective jurisdictions.
In all such cases, sar88 ensures that appropriate safeguards are in place prior to any international transfer, including:
By using the sar88 platform, you acknowledge and consent to the transfer of your Personal Data in the circumstances described above, subject to the safeguards set out in this clause.
sar88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will:
We encourage you to review this page periodically so that you remain informed about how sar88 protects your data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or formal requests related to this Privacy Policy or the processing of your Personal Data, please contact sar88's data support team through the following channel:
sar88's support team includes Indonesian-speaking agents available at all hours (WIB, UTC+7), ensuring that Members across Jakarta, Surabaya, Medan, Bandung, Bali, Semarang, and other Indonesian cities can communicate comfortably when raising privacy concerns.
This Privacy Policy is governed by and construed in accordance with internationally recognised data-protection principles. It is intended to be read alongside sar88's Terms & Conditions and Responsible Gaming policy, all of which together constitute the complete framework governing your membership of the sar88 platform.
Your data is protected, your rights are clear, and your IDR balance is secured. Log in and enjoy Indonesia's widest selection of live casino games, sportsbook markets, and slot titles — backed by the privacy standards outlined above.
Questions about your data? Read our FAQ or review the Terms & Conditions.